1111be Privacy Policy

This Privacy Policy ("Policy") describes how 1111be ("we", "us", "our", "the Platform") collects, uses, stores, discloses, and protects personal data belonging to individuals ("you", "Player", "User") who access or use the website located at https://1111be.bio and any related services, features, or content offered through that website (collectively, "the Service").

1111be is committed to handling your personal data responsibly and transparently. This Policy is intended to give you a clear understanding of our data practices so that you can make informed decisions about your use of the Service. By registering an account, accessing the Service, or submitting any personal data to 1111be, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read together with the 1111be Terms & Conditions, which govern your use of the Service as a whole. Defined terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.

1111be collects personal data across several categories, depending on how you interact with the Service. The table below sets out the primary categories and specific data fields we may collect.

Data you are not required to provide: Certain fields marked as optional during registration are not mandatory to use the Service at a basic level. However, failure to provide data required for KYC verification will prevent the processing of withdrawal requests above the applicable threshold.

1111be collects personal data through the following channels:

• Direct submission: When you register an account, complete a KYC form, make a deposit or withdrawal, contact support, or participate in a promotion, you provide data directly to 1111be.
• Automated technical collection: When you visit the 1111be website, our servers automatically log technical data such as your IP address, browser type, device identifiers, and session information. This collection occurs regardless of whether you are a registered player.
• Cookies and similar technologies: 1111be uses cookies, local storage, and similar tracking technologies to maintain session state, remember preferences, and collect aggregated analytics data. See Section 7 for full details.
• Payment providers: When you transact via bKash, Nagad, Rocket, or Upay, those providers may share limited transaction confirmation data with 1111be to facilitate deposit crediting and withdrawal processing.
• Game providers: Third-party game software providers such as Evolution Gaming, Pragmatic Play, and Ezugi may share aggregated game-session data with 1111be for the purposes of account reconciliation and dispute resolution.
• Fraud prevention and identity services: In connection with our KYC and anti-fraud obligations, 1111be may receive data from identity verification service providers to confirm the accuracy of information you have submitted.

1111be processes personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account balance and preferences, and enable you to log in securely.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; to reconcile your account balance; and to maintain accurate financial records.
• Service delivery: To provide access to the sportsbook, live casino, slots, and all other 1111be features; to settle bets and distribute winnings; and to apply promotional credits to your account.
• Customer support: To respond to your enquiries, resolve complaints, and investigate disputes relating to your account or any bet or game outcome.
• Legal and regulatory compliance: To fulfil anti-money laundering (AML) screening obligations, to conduct KYC verification, and to respond to lawful requests from regulatory or law enforcement authorities.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and any other conduct that violates the Terms & Conditions.
• Responsible gaming: To monitor for signs of problem gambling, to enforce self-exclusion requests, and to apply deposit or loss limits set by the player.
• Service improvement: To analyse aggregated usage data, improve the platform interface and performance, and develop new features relevant to Bangladeshi players.
• Marketing communications: Where you have provided consent, to send you promotional offers, bonus notifications, and event announcements relevant to your betting interests. You may withdraw consent at any time via the account settings or by contacting support.

1111be does not use your personal data to make fully automated decisions that produce legal or similarly significant effects without a human review process being available upon request.

For each purpose described in Section 4, 1111be relies on one or more of the following legal bases to justify the processing of your personal data:

• Contractual necessity: Processing required to perform the contract between you and 1111be — including account operation, bet settlement, and transaction processing — is carried out on the basis that it is necessary to fulfil our obligations to you under the Terms & Conditions.
• Legal obligation: Processing carried out to comply with applicable legal requirements — including AML screening, KYC verification, and responses to lawful regulatory requests — is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of 1111be's legitimate interests, provided those interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6.1 We do not sell your data. 1111be does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes under any circumstances.

6.2 Third-party service providers. 1111be engages trusted third-party service providers who process data on our behalf strictly in accordance with our instructions and applicable data protection standards. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and selected domestic bank transfer partners — to process financial transactions.
• Game software providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe — to deliver casino and sportsbook content.
• Identity verification providers — to conduct KYC checks and document verification.
• Cloud hosting and infrastructure providers — to host platform data securely.
• Customer support software providers — to manage support tickets and live chat interactions.

6.3 Legal disclosures. 1111be may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, by court order, or in connection with the investigation or prevention of fraud, money laundering, or other criminal activity. In such cases, 1111be will disclose only the minimum data necessary to satisfy the lawful request.

6.4 Business transfers. In the event that 1111be undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to the handling of your data that result from it.

7.1 What we use. The 1111be website uses cookies — small text files stored in your browser — as well as local storage and session storage technologies to support the operation of the Service and to collect analytics data.

7.2 Types of cookies used.

• Essential cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during your visit. Disabling these cookies will prevent you from using the Service.
• Functional cookies: Used to remember your preferences, such as display settings and language choices, so that you do not need to reconfigure them on each visit.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the site — including pages visited, time on page, and feature usage — to help us improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and account takeover attempts.

7.3 Managing cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the Service. 1111be does not respond to browser-level "Do Not Track" signals at this time, but we respect your right to manage your cookie preferences through your browser controls.

7.4 No third-party advertising trackers. 1111be does not embed third-party advertising trackers or social media pixels on the platform that would allow external ad networks to build a profile of your browsing activity across unrelated websites.

1111be implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures in place include:

• Encryption in transit: All data transmitted between your device and the 1111be platform is encrypted using TLS 1.2 or higher with 256-bit SSL certificates.
• Encryption at rest: Sensitive data fields, including payment identifiers and identity document data, are encrypted at rest in our database infrastructure.
• Password hashing: Account passwords are never stored in plain text. They are processed using a modern one-way cryptographic hash function with salting, meaning that even internal staff cannot retrieve your password.
• Access controls: Access to personal data within 1111be's internal systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Intrusion detection: 1111be employs automated monitoring tools to detect and alert on unusual access patterns, potential data breaches, and other security incidents in real time.
• Regular security reviews: Our platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that affects your personal data, 1111be will notify affected players promptly and take all reasonable steps to contain and remediate the incident.

1111be retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of the active account relationship, plus a minimum of five (5) years following account closure, to satisfy financial record-keeping and AML compliance obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Support communications: Retained for three (3) years from the date of the last interaction, to support dispute resolution and quality assurance.
• Technical and usage data: Aggregated analytics data is retained indefinitely in anonymised form. Raw session logs are purged after twelve (12) months.
• Marketing consent records: Retained for three (3) years from the date consent was withdrawn or the account was closed, for evidence purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.

As a 1111be player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact support at [email protected]. Requests will be acknowledged within 5 business days and substantively responded to within 30 days of receipt.

• Right of access: You may request a copy of the personal data that 1111be holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Minor corrections (such as updating a contact number) can be made directly through your account settings.
• Right to erasure: In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected and no legal obligation requires its retention — you may request deletion of your personal data. This right is not absolute and may be limited by our legal retention obligations.
• Right to restrict processing: You may request that we restrict the processing of your data in certain circumstances, such as while a correction request is being investigated.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling. You may also withdraw consent for direct marketing at any time without providing a reason.
• Right not to be subject to automated decisions: You have the right to request human review of any decision made solely by automated means that significantly affects you, such as an account suspension or bet settlement dispute.

The 1111be Service is strictly intended for adults aged 18 years and above. 1111be does not knowingly collect personal data from any person under the age of 18. If we become aware that a registered account belongs to a minor, that account will be closed immediately, any funds returned in accordance with the Terms & Conditions, and all associated personal data deleted.

If you are a parent or guardian and believe that a minor in your care has registered an account with 1111be or provided personal data to the platform, please contact us immediately at [email protected] so that we can take prompt corrective action.

The 1111be platform primarily serves players based in Bangladesh, and we endeavour to store and process personal data within the region where reasonably practicable. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — operate data centres in other countries. Where personal data is transferred outside Bangladesh to a third country, 1111be takes reasonable steps to ensure that appropriate data protection safeguards are in place, including contractual data processing agreements with the relevant providers.

By using the 1111be Service, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh. 1111be will always take reasonable measures to ensure that your data is handled with the same standard of care regardless of where it is processed.

1111be reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When a material change is made to this Policy, we will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this document.

Your continued use of the Service following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any change, you should discontinue use of the Service and contact support to request account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 1111be, please contact us using the details below. All privacy-related enquiries are handled by our dedicated support team.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Target: Acknowledgement within 48 hours; substantive response within 30 days
• Language: English

For formal data subject access requests or erasure requests, please use the subject line "Privacy Request — [Your Account Username]" when emailing support to ensure your request is routed to the correct team without delay.